Frequently asked questions

From July 1, 2020, entry and exit will only be possible with a booked slot.

€80 per Bus. This includes an arrival slot, a departure slot, and parking between departure and arrival.

The slot can be canceled up to 1 day before the booked access date.
For cancellations made more than 30 days before the booked arrival date, the bus operator will get 100% of the amount back.
For cancellations made more than 14 days before the booked arrival date, the bus operator will get 50% of the amount back.
For cancellations made within 14 days of the booked arrival date, the bus operator will get back 0% of the amount.

If slot capacities are available, late buses can use them. However, it may involve waiting times and is based on the "first come, first serve" principle.